We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
On the date picker custom field there is a strange label, how can i change this and enable a typed result ?
Hi Julien,
thank you for reaching out to us
There is no label usually until you set one; please go to Amelia > Customization > Custom Fields, and check which label is there.
If there is none and you see this strange label on the frontend still, let me know.
The placeholder =/= as the label, how can i custom the placeholder?
My bad for the bad communication
Hi Julien,
my apologies for the misunderstanding as well; I get it now.
Unfortunately placeholders cannot be used as labels at the moment, this is why the information did not reflect properly.
And how is it possible to change the placeholder?
Hi Julien
If I understand correctly you want to change the custom filed from data picker to texbox? For this you would have to delete the custom field and add a new one with the type you desire. If you are referring to the label of the custom field you can type in what you want to display in the Label field and it will display that text as the label.
If this is still not what you are referring to please send us some screenshots so we can get a batter understanding,