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  Public Ticket #2842058
Event type filter not showing in Event list
Closed

Comments

  • Andreas started the conversation

    Hi,

    Unfortunately, the event type filter is not available in the event list.

    Can I turn it on somehow?

    Thank you!


  • [deleted] replied

    Hi Andreas

    Thank you for reaching out to us.

    You need to have tags applied to your event to have this field shown. If your events don't have any tags assigned to them there will be nothing to filter by.

  • Andreas replied

    Hi Blaženka,

    I already use tags for the events.
    Each event has a different 1 tag. for example Pilates, HIIT, Power Circle etc.

    Unfortunately it still does not work.

    Can you help?


  •   [deleted] replied privately
  •   Andreas replied privately
  • [deleted] replied

    Hi Andreas,

    thank you for the kind reply!smile.png

    I see that your event list looks a bit odd (the date comes out of the borders); this could be a theme incompatibility issue.

    Was there any custom work done with CSS on this page?

  • Andreas replied

    Hi,

    I made the date text bigger via CSS. I have now reset it again.

    Could you find out something why the location is not displayed and why the event-type filter is not displayed?

    A few days before, the location is still showing. 

    Thanks and best wishes
    Andreas

  • [deleted] replied

    Hi Andreas,

    thank you for letting me know; I will have to consult a senior colleague regarding this; I'd like him to take a look and give a bit more insight into why the filter is missing (since you said that CSS was reset, if that was the cause it would return to normal now).

  •  2,576
    Aleksandar replied

    Hello Andreas

    I disabled "Load entities on page load" in Amelia Settings/Activation, and now the form looks fine:

    6435425314.png

    We released an update today (v4.1) which should resolve this issue, so please update the plugin, and try turning that setting back on. Let me know if it works.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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