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  Public Ticket #2841984
Newly installed. Not working
Closed

Comments

  • Daniel Gutierrez started the conversation

    Hello,

    I just purchased Amelia and have activated it in Wordpress but the plugin is not working at all. The Amelia dashboard as well as all other tabs will not load or just appear blank. The only tab that will load is the settings tab. But the settings tab has most options greyed out with the option to upgrade...Maybe there was a problem with the zip file I was provided. Amelia was expensive. please help.

  • Daniel Gutierrez replied

    SG security plugin is the problem. not sure why but Amelia works fine when SG is deactivated


  • Daniel Gutierrez replied

    FIXED. Cleared local cache and logged back into WP. 

  • [deleted] replied

    Hi Daniel

    We are glad to see you managed to fix the issuesmile.png

    If there is anything else we can assist you with please don't hesitate to open a new ticket.

    Have a wonderful day!