Please log into http://store.tms-plugins.com/ with the credentials you received in your e-mail when you purchased the plugin, then navigate to Purchases/Amelia, and you will see Manage Domains.
Please check there if your purchase code is active on your currently active domain; if it is please let me know.
Can you please scroll and see if you are able to delete the old domain from there, then you would be able to activate the licence on the new domain from Amelia settings - Activation.
"Update failed: To receive automatic updates license activation is required. Please visit settings to activate Amelia."
but my Amelia is activated.
Hi Mark,
thank you for reaching out to us
Please log into http://store.tms-plugins.com/ with the credentials you received in your e-mail when you purchased the plugin, then navigate to Purchases/Amelia, and you will see Manage Domains.
Please check there if your purchase code is active on your currently active domain; if it is please let me know.
Hi Ivana,
I installed Amelia on a localhost and then I migrated to a live host.
The domain reflected here is still my localhost.
It is active on both.
HI Mark
Can you please scroll and see if you are able to delete the old domain from there, then you would be able to activate the licence on the new domain from Amelia settings - Activation.
All good. Thank you
You are most welcome
If there is anything else we can assist you with please don't hesitate to open a new ticket.
Have a wonderful day!