We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2841686
Placeholder in customized forms
Closed

Comments

  •  1
    Ute started the conversation
    August 4, 2021 at 2:07pm

    Dear Amelia team,

    I want use placeholders in the customizable forms, especially for the Service/Step4 (Congratulations)

    We uses "Pending" as default because the payment shall goes directly to the employee. And we want use the following message.

    Thank you. Your booking was successful. Pay now %appointment_price% to the %employee_note% to get the final approval for your booking.

    Seems that placeholders are not working here. Do you see any other option or can you add this as a feature request please.


    Thanks a lot

    Thomas



  • [deleted] replied
    August 5, 2021 at 10:56am

    Hi Ute,

    thank you for reaching out to ussmile.png

    I'm afraid that it is not possible to use the placeholders for that purpose as variables cannot be inserted into booking in such way.

    It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't be having the time for custom work in near future.

    But we can recommend these services for customization:

    https://codeable.io/?ref=l1TW1

    https://wpkraken.io/?tms-plugins

    They do develop such solutions, so can you please send your inquiry to them?