We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there,
is it possible to change the table type from google sheets to normal table?
Recently Im getting "Resolving timed out after 5514 milliseconds".
Best,
Tobi
Hello Tobi
Table type cannot be changed.
I suppose you're using the API method of creating Google Spreadsheet tables? If that's true, can you please try using this filter in your functions.php of your theme or child theme?
/** * Extend http timeout duration to 25 seconds * * @param int $timeout The timeout duration in seconds. Default is 5 * * @return int The filtered timeout duration in seconds. */ function __extend_http_request_timeout( $timeout ) { return 25; // Value in seconds. We believe that 25 will be enough, if not increase it } add_filter( 'http_request_timeout', '__extend_http_request_timeout' );If that doesn't help, try the following suggestions from the link below:
https://www.wpbeginner.com/wp-tutorials/how-to-fix-curl-error-28-connection-timed-out-after-x-milliseconds/
Please let me know if that helped.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi there,
I embed the tables via URL. I tried the code but it is not working. Everytime another table times out. I have 3-4 on one page.
How big are those tables, Tobi?
If they pull a lot of data, the loading times will increase, and the page will eventually break.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables