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  Public Ticket #2841298
Invite and update more than one customer
Closed

Comments

  •  3
    Holger started the conversation

    Hello, how can I enter more than one customer with an email address for an appointment? Ideally like with Google Calendar. Here, several recipients can be entered for an appointment and all are informed about the appointment, change or cancellation. Is this also possible with Amelia?

    Thank you!

  • [deleted] replied

    Hi Holger 

    Thank you for reaching out to us.

    This can be achieved by increasing the service's maximum capacity and enabling Allow booking below minimum capacity from Amelia - Settings - Appointments

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    This way you will be able to book the same time slot with the same employee, even if someone has already booked it before.

    I hope this helps, do let us know if you need any further assistance. 

  •  3
    Holger replied

    That's unfortunately not the point, but thanks for pointing it out anyway. That's good to know.

    The point is to put multiple email recipients in one appointment. So, that if the appointment is postponed, everyone is informed at the same time.

  • [deleted] replied

    Hi Holger

    Unfortunately this would be possible only by adding additional customers to the same time slot, but for this you would need to manually create the customer profile and add them to the appointment from the backend. (the maximum capacity will have to be increased for this)