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  Public Ticket #2840937
Google Calendar Sync
Closed

Comments

  •  1
    Maxime Saint-Cyr-Desrosiers started the conversation

    2 Ways Sync with Google Calendar doesn't work as it should after 4 weeks.

    Adding events to Google Calendar don't block available slots in Amelia, if those events are 29days+ later. It works fine within 4 weeks of the current date.

    Example: I book a client september 3 directly in my google Calendar. That timeslot will still be available to book in Amelia, even if it should be blocked.

    If I was to book the client in my google Calendar august 14, then that timeslot is no longer available in Amelia.

    For right now, I 'fixed' the problem by not allowing bookings after 28 days in Amelia. However, I'd like to have a 6 weeks period of availability there, not 4.

    Thank you for any help!

  • [deleted] replied

    Hi Maxime

    Thank you for reaching out to us.

    Can you please confirm you have these two options set like this and the issue is still there, even after clearing the cache?

    2766096485.png

  •  1
    Maxime Saint-Cyr-Desrosiers replied

    It looks like that setting at the bottom (events returned) was set to very low. Increasing it seems to have fixed the problem...

    Thank you!

  • [deleted] replied

    You are most welcomesmile.png

    If there is anything else we can assist you with please don't hesitate to open a new ticket.

    Have a wonderful day!