Hi there, recently we experiencing an issue with Amelia
For the past year or so of using the plugin it has prepopulated the users details on the final step of the booking form (as most of our bookings are return clients) however this has recently stopped
The fields will be pre-populated only if the client is logged in, so if they cleared their cache and got logged out of the portal they will need to log back in to have their information filled while booking.
Hi there, recently we experiencing an issue with Amelia
For the past year or so of using the plugin it has prepopulated the users details on the final step of the booking form (as most of our bookings are return clients) however this has recently stopped
Can you assist please
Hi Shaun
Thank you for reaching out to us.
The fields will be pre-populated only if the client is logged in, so if they cleared their cache and got logged out of the portal they will need to log back in to have their information filled while booking.