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  Public Ticket #2840659
admin not receive email for booking in amelia booking plugin
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Comments

  • sanjeev kamat started the conversation

    Hi tmsplugins

    My Client Recently Bought your Amelia Booking Plugin.

    But has same issue on this

    admin not receive email for booking in amelia booking plugin

    I try PHP Mail but not working 

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    Can you help me?

  • [deleted] replied

    Hi sanjeev

    Thank you for reaching out to us.

    Issue with email notifications could be caused by several reasons:

    1. Your hosting provider is blocking all 3rd party settings, and only allowing their SMTP (or other) settings. 

    2. Your website has PHP version less than 7 

    3. The credentials are not correct 

    4. There's something else blocking the notifications from being sent. 

    5. If you're using Gmail, please make sure "Allow less secure apps" is enabled.

    Please check these points, and let me know if you were able to resolve the issue. If you're still not able to resolve the issue, we'll need to remote into your website, and see what's going on.