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  Public Ticket #2840061
Bookable time slots
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  • Siggi started the conversation

    Hi, I currently have setup (and working) with three time slots for any give day which are 10:00 to 12:00, 12:00 to 14:00 and 14:00 to 16:00. I want to change these to  10:30 to 12:30, 12:30 to 14:30 and 14:30 to 16:30.

    There is one individual to do the booked slots and I have set his work hours from  10:00 to 16:00. but I can't change these to 10:30 to 16:30. I have set the default time slot step to 2 hours. I have tried to change the  work house from  10:30 to 16:30 but it wont give me the option of the half hour increments. 

    What is the best way to solve this problem. 

    I have had a look at the online manual for the setup of work hours and time slots, but I cant find how to do this change.


    Thanks

    Siggi   

  • [deleted] replied

    Hi Siggi

    Thank you for reaching out to us. 

    You need to change the default time slot step to 30min to achieve this

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  • Siggi replied

    Hi Blaženka thanks for your reply.

    Won't that change the time slots to every 30 minutes and not every 2 hours?

    All I am trying to do is delay all time slots by 30 minutes, but keep the duration the same, so I will end up having 10:30 and then the next appointment at 12:30 and the final one at 14:30  

  • Siggi replied

    Basically I just want the start time for all appointment to be delayed by 30 minutes. I have attached the current times as displayed on the website. I want them to display 10:30 then 12:30 and then finally 14:30.

    I tried what you suggested and all it did was to take it look of the 10:00 time slot and left the 12:00 and the 14:00 ones there. 

  • [deleted] replied

    Hi Siggi

    I see, you can do that by adding a buffer time before or after the service of 30 min and each service duration will be prolonged for that period and it will be reflected in the work hours as well.

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