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  Public Ticket #2839991
Notifications disappearig
Closed

Comments

  • THIERRY started the conversation

    Hello,

    My appointment approved notifications keep disappearing. I re-write them and save no problem but once I go elsewhere then return to notifications, they disappear and I have to write them again. What's going on?


    Thierry

  • Christopher Eckman replied

    Hi, I have the same problem. Any suggestions on how to fix this? 

  • THIERRY replied

    Hi Christopher,

    What helped me was disabling Grammarly.

  • [deleted] replied

    Hi Thierry and Christopher,

    thank you for reaching out.

    That is correct; Grammarly and some other language / text extensions for your browser may cause the notifications to not be editable. Please disable them if you have them, Christopher; if it does not work please open up another ticket so that we can troubleshoot it.

  • Christopher Eckman replied

    Thanks, this resolved the issue. I just opened the admin dashboard in an incognito window and problem solved, was able to edit all the notifications. 

  • [deleted] replied

    Hi Christopher,

    thank you for contacting back; we are aware of the issue and we will work on resolving it in the future.

    I wish you a wonderful day!