I'm currently using AcuityScheduling tool with my business and considering changing to Amelia.
I've got a few important questions before I purchase:
1. Most important question: is it possible to create a private calendar option/ prices for specific existing customers? Because, I'd like to raise my prices for new customers, but not for old ones. On Acuity they allow you to create a separate calendar and share the link only with the customers you want. So the new customers will never see you have raised the prices. Do you offer such an option? Or alternative option?
2. Follow ups – I've seen you offer only one option as a follow up, maximum 24 hours after the appointment.
On Acuity we can decide how many follow ups we want to send and how many days after. This is very important, because if a customer forgets to buy a new package, I would send a couple of automatic e-mails. (for example, 4 days after the appointment and 1 week later too).
Is there any way around this? Or planning to implement this feature?
3. Intake form questions – maybe you have this option, but I didn't find it. I use this feature to request to accept my terms&conditions, ask for a few questions before the first appointment. Do you have this feature available?
Do you normally add features to Amelia? And if yes, how often in a year?
Dear customer service of Amelia,
I'm currently using AcuityScheduling tool with my business and considering changing to Amelia.
I've got a few important questions before I purchase:
1. Most important question: is it possible to create a private calendar option/ prices for specific existing customers? Because, I'd like to raise my prices for new customers, but not for old ones. On Acuity they allow you to create a separate calendar and share the link only with the customers you want. So the new customers will never see you have raised the prices. Do you offer such an option? Or alternative option?
2. Follow ups – I've seen you offer only one option as a follow up, maximum 24 hours after the appointment.
On Acuity we can decide how many follow ups we want to send and how many days after. This is very important, because if a customer forgets to buy a new package, I would send a couple of automatic e-mails. (for example, 4 days after the appointment and 1 week later too).
Is there any way around this? Or planning to implement this feature?
3. Intake form questions – maybe you have this option, but I didn't find it. I use this feature to request to accept my terms&conditions, ask for a few questions before the first appointment. Do you have this feature available?
Do you normally add features to Amelia? And if yes, how often in a year?
Thanks a lot for your precious help,
Kind regards,