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  Public Ticket #2838508
zoom integration
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  • Brent started the conversation

    I have integrated zoom with the plugin and added %zoom_join_url% to the notification and the link is not showing up, as well as my custom field i would like to have in the emails is not showing up either 

  • Brent replied

    It works correctly when i send a test email but the actual email does not Send the information needed.

  • [deleted] replied

    Hi, Brent,

    Thank you for choosing Amelia.

    Please make sure that that the credentials in Amelia -> Settings -> Integrations -> Zoom are correct, that you connected your Employees to their Zoom Users in their profiles, and that you enabled the Zoom integration for your Services in Service settings:

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    If that doesn't help, please provide us with a temporary WP Admin login, so we will be able to investigate the issue from the inside.

    Best Regards.