We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I want to offer customers/visitors the possibility to book/reserve a more or less flexible timeframe within a day. The site is a bathhouse with e. g. 100 places. Example bookings:
customer 1 (10 persons) 10:00 - 13:00
customer 2 (5 persons) 10:30 - 12:30
customer 3 (3 persons) 11:00 - 15:00
Bookable time frames could be e. g. 30 minutes. Now I would expect the follwing:
9:00 - 10:00 100 open
10:00 - 10:30 90 open (10 persons booked)
10:30 - 11:00 85 open (10 + 5 persons booked)
11:00 - 12:30 82 open (10 + 5 + 3 persons booked)
12:30 - 13:00 87 open (10 + 3 Persons booked)
13:00 - 15:00 97 open (3 Persons booked)
15:00 - 21:00 100 open
I just tried a little around with appointments and one/two employees, but found no corresponding solution. (How) can I achieve this with Amelia?
Sincerely,
Jochen S.
Hi, Jochen,
Thank you for choosing Amelia.
I'm afraid, at the moment it's not possible to set dynamic capacity in Amelia and to make it work the way the next Appointment Capacity depends on how many people booked the previous time slot (11:00 - 12:30 82 open when 10 + 5 + 3 persons booked earlier).
A possible solution would be to create multiple Services with different duration (1h, 2h, 3h, etc.) and divide attendees between them the way at the same time it will be only 100 people maximum in total.
Also, you can create an Event with a Capacity of 100 attendees and Duration from 10.00 to 21.00, and let your Customers book it when the Event already starts. However, this way it won't be possible to differentiate the entrance time since it will be only one Event for the entire day.
That's the only workarounds I can suggest.
You can also leave a "feature request" here, or check if this request was already submitted and vote for it.
Best Regards.
Hi,
thanks for your fast answer. I had this wear.
Regards,
Jochen
Jochen,
Please feel free to contact us if you have any other questions.
Best Regards.