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  Public Ticket #2837856
Default time slot vs Service Duration
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  •  1
    James Taylor started the conversation

    Hi I am struggling to implement the appointment structure required by my client.

    Scenario:

    Business is only open for 30mins each day from 18h00 - 18h30 providing a cryotherapy service.

    Duration of one cryo session is 3 minutes, so a maximum of 10 slots available in that 30 minute window.

    Clients do not choose a specific 3 min time slot, they just select the 18h00-18h30, and all clients for that session are 'lined-up' on the day upon arrival. 

    I have got this working on the frontend, but the problem is that if I set the default time slot step to 30min, I cannot set the Duration of the service to 3minutes. This means that when the user gets to step 2 of the booking, it shows a 30min booking instead of a 3 minute booking.

    Please can you tell me how I can achieve this?

    Settings and frontend screenshots attached.

    Thanks!

  • [deleted] replied

    Hi James

    Thank you for reaching out to us.

    Unfortunately this cannot be achieved with the plugin's builtin features. The duration of the service cannot be 3 min if you don't want your clients to choose the time, it will have to be 30min and you can increase the maximum capacity for that service, so multiple people can book the same time slot. You can indicate in the description of the service or a custom field that the service actually last for 3min but they need to show up and wait in line.

    If you want to allow multiple clients booking the same time slot this can be achieved by increasing the service's maximum capacity

    5735694146.png

    and enabling Allow booking below minimum capacity from Amelia-Settings-Appointments 

    3043491468.png

    Do let us know if there is anything else we can assist you with. 

  •  1
    James Taylor replied

    Hi Blaženka

    Thanks for your help. This is fine. I have just hidden the appointment duration on step 2 with CSS.

    I have YET ANOTHER question. Have been looking at shortcodes but have not seen one that addresses this:

    Client likes the packages catalog view, but wants to know if it possible to group the packages. Is there a packages catalog shortcode for only showing specified packages?

    EG

    Individual Sessions

    [shortcode for services catlog with specific package IDs]

    Treatment courses

    [shortcode for services catlog with specific package IDs]

    Etc etc 

    Client mockup attached.

    Thanks again! 

  • [deleted] replied

    Hi, James,

    If you want to display only Packages from a particular group on the page, you should add all the Services that are included in these Packaged to the same Category and use the shortcode [ameliacatalog category=ID show=packages].

    Hope that will help.

    Best Regards.