We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #2837708
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Comments

  • JONATA PAULINO DA COSTA started the conversation

    I have a MySql and a Postgre database. I would like to know if I can do any kind of query on these bases with this plugin. How much does it cost for those who are in Brazil. Once purchased, I don't need to pay anything else? Thanks.

  • [deleted] replied

    Hi JONATA

    Thank you for reaching out to us.

    Yes, you can connect separate databases to our plugin and create SQL query based tables pulling information from those databases. Please have a look at our documentation for detailed information about this feature

    https://wpdatatables.com/documentation/table-features/multiple-db-engine-connections-support-mysql-ms-sql-postgre-sql/

  • JONATA PAULINO DA COSTA replied

    Blazenka, regarding the plugin purchase: Is it free or is it paid? If paid, how much does it cost to Brazil? Is the purchase a lifetime or do I have to pay every month?

  • [deleted] replied

    Hi Jonata

    Amelia is a paid plugin, and you can find the pricing on this page (international), and you can choose a lifetime plan or a monthly subscription whichever suits you best

    https://wpamelia.com/pricing/

    Or you can download Amelia Lite to your site and see how it works in real time but please note that the free lite version doesn't have all features offered in the paid version.


  • JONATA PAULINO DA COSTA replied

    Blazenka, mais uma vez muito obrigado.

  • [deleted] replied

    You are most welcomesmile.png

    If there is anything else we can assist you with please don't hesitate to open a new ticket.

    Have a wonderful day!