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Okay
  Public Ticket #2837234
"Packages"
Closed

Comments

  •  2
    Agence15zen started the conversation
    July 29, 2021 at 10:09am

    Hello there,

    I created some packages but there is no field to add a coupon, a custom field (address), and no email notification is sent after the payment is done  (to employee email). 

    How can I fix those issues ? 

    Thanks in advance

  • [deleted] replied
    July 29, 2021 at 2:23pm

    Hi Agence15zen

    Thank you for reaching out to us.

    Unfortunately, coupons and custom fields are not included in packages yet. Our developers will work on this in the future, but I can't say exactly when they will be included.

    Please check if you have enabled this notification to be sent out, Amelia notifications work together; if one type of notifications isn't working none of them will; having partial notifications is very strange. Please check the spam folder as well if there are some notifications missing.

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  •  2
    Agence15zen replied
    August 12, 2021 at 3:09pm

    Thank you, 

    "Please check if you have enabled this notification to be sent out, Amelia notifications work together; if one type of notifications isn't working none of them will; having partial notifications is very strange. Please check the spam folder as well if there are some notifications missing." 

    Yes I did but it didn't work

    I figured it is because we removed the possiblity for the customer to make a booking, this why it is messing up the notification process for the package purchase probably. 


    I found another solution to get notified with the "Send all notifications to additional addresses" option


  • [deleted] replied
    August 13, 2021 at 10:39am

    Hi, Agence15zen,

    Thank you for letting us know that the issue was resolved.

    Please feel free to contact us if you have any other questions.

    Best Regards.