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Hello,
How can I assign to an employee a virtual location (like Zoom for exemple) and a physical location for a same service?
The client must be able to choose whether he wants the service in physical or virtual location.
Best regards
Hi, Gwen,
Thank you for choosing Amelia.
I’m afraid, assigning one Employee to multiple locations is not possible at the moment in Amelia. But you can create multiple employees (in your case it's 2), one for each location - for a physical one and for a virtual one.
Amelia has a limitation that doesn't allow creating employees with the same email address. The workaround I can offer you is to add +1, +2, +3 to the duplicate employee's email address, for example, [email protected], employee+1@gmail com, etc. Not sure if it works with all the mail services, but it does work with Google.
Then you will be able to create duplicate Services for each location for the same time slots. I assumed that's how you want it to work. To avoid overbooking, you can connect both Employees to the same Google calendar, so once an appointment is booked on Monday at 3 pm at the physical Location, it will be unavailable for booking at the virtual Location, and vice versa.
Best Regards.