When people try to make a reservation, the page don't stop loading ( see screenshot) We had this problem before and I contacted support for this. The problem was solved, but now it's back.
Second problem is on the backend, when we try to make change to an appointment, the window opens but it it's also endless loading. (see screenshot)
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Hello
When people try to make a reservation, the page don't stop loading ( see screenshot) We had this problem before and I contacted support for this. The problem was solved, but now it's back.
Second problem is on the backend, when we try to make change to an appointment, the window opens but it it's also endless loading. (see screenshot)
Can you help us further to solve both problems?
Many thanks in advance.
Janis
Hi Janis,
thank you for reaching out to us
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.