Okay
  Public Ticket #2835608
sorting my extras
Closed

Comments

  •  1
    Paul Spalvieri started the conversation
    July 27, 2021 at 4:31pm

    I cannot sort my extras how I would like them.  As I rearrange the position and save, when I go back into the extra menu it goes back to how it was originally.

  • [deleted] replied
    July 27, 2021 at 9:49pm

    Hi, Paul,

    Thank you for choosing Amelia.

    Please try to disable the "Use already loaded Vue" option on the Amelia -> Customize page and see if it resolves the issue.

    If it doesn't, please provide us with a temporary WP Admin login, so we will be able to look into the issue from the inside.

    Best Regards. 

  •   Paul Spalvieri replied privately
  • [deleted] replied
    July 28, 2021 at 11:15am

    Paul,

    Thank you for the credentials.

    Could you please give an example of a Service with incorrect Extras?

  •   Paul Spalvieri replied privately
  •   Paul Spalvieri replied privately
  • [deleted] replied
    July 28, 2021 at 11:50am

    Paul, 

    Thank you for the clarification.

    Yes, it seems like there's a bug.

    I forwarded your case to our developers, hopefully, they will be able to resolve this issue as soon as possible.

    Best Regards.