We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2834470
Service : Add option with different price
Closed

Comments

  • Carok started the conversation
    July 26, 2021 at 12:53pm

    Hi,

    I try to add an option with a different price in one service. But I can't find where to set up. 

    Exemple : 

    If customer takes : Service 1 Room / Price $200

    If he wanted to Add another room : + $90

    (instead of paying $200 x 2)

    Thank you for your help,

    C


  • [deleted] replied
    July 27, 2021 at 9:12am

    Hi Carok,

    thank you for reaching out to ussmile.png

    You can use Extras for this purpose, however, extra is not connected to anything so it wouldn't be able to close booking if more rooms are booked. 

    Have you set up your rooms as employees or services?


  • Carok replied
    July 27, 2021 at 11:53am

    Hi Ivana,


    Thank you for your quick reply.

    I set up rooms as services. 

    C.

  • [deleted] replied
    July 28, 2021 at 8:40am

    Hi Carok,

    thank you for letting me knowsmile.png

    You could work this out with extras like you said; but bear in mind that this would not make multiple services unavailable for that same time.

    If you have 3 rooms, and someone wants to rent 2, by adding extra you would still get only 1 room booked.

    There is an option in the Pro and Developer licences that may be of use for you; please check out Packages of services and let me know what you think.

  • Carok replied
    August 11, 2021 at 2:22pm

    Hi Ivana,

    Thank you for your reply and sorry for my late reply. 

    I tried to set up Extra but that's not really fluent for the visitor if he wants to book the service. The first step is to add Extra. See attached file named "1ex."

    Is it possible to set up differently and to show the Extra when the visitor is in the form only?

    For example, if the visitor checks mark 1 room(in the list "Pièce(s) à analyser"), it calculates 240€.

    If the visitor checks mark another room, it adds automatically the line "extra cost"  and calculates +120€.

    Thank your for your help,

    Best regards,

    C.


  • [deleted] replied
    August 12, 2021 at 8:41am

    Hi Carok,

    thank you for the kind reply!smile.png

    Unfortunately that is the only time Extra is available when a certain service is chosen that this extra is for.

    For multiple bookings at once there are always Packages, but they would need to have a predetermined amount of appointments.