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Hello,
I have a concern about adding a service option.
I would like my clients to be able to choose an option without having to accumulate time.
For example: for the 3D LIPS service that I offer, I would like that when my customers select the "12 month retouching" option, the retouching time does not add up to the basic service. Because here, if I select "12 months retouching", we go to a 4 hour service while the service really only lasts 1h30, do I have to recreate a new service for each retouching option of my services or there is a option which allows not to accumulate the time of a service + the time of an option if this one is selected?
Please find the example in screenshot
Hi Promsy
Thank you for reaching out to us.
Since you have added the duration to your extras, the time of that extra service is added to the original service's time. To avoid this you can simply leave the duration empty when creating that extra and your original service duration will stay the same.
I hope this helps, do let us know if you need any further assistance.
Hello,
Thank you for your feedback, the concern is that the extra does not last as long as the basic service. For example, the extra "Retouch 1 month" only lasts 1 hour 30 minutes while the COMBOBROWS Basic service lasts 3 hours.
How to do ? It upsets my whole schedule ...
Hi Promsy,
if you create the "Retouch 1 month" extra that lasts 1 hour 30 minutes, and customer picks it together with the service COMBOBROWS Basic service, the total duration of their appointment will be 3 hours 30 minutes.
This is because extra that has a duration adds to the service time.
How long would you like them to last?