As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
On the event, I have event starting at 3:15 and finishing at 4:45 how can I do that, you only have 3:00 and 3:30 ?
Hi Nickie
Thank you for reaching out to us.
You can go to Amelia > Settings > General Settings, and change the Time Slot Step to 10 minutes for example.
Then you will be able to choose times of 9, 9:10, etc.
Hi I have an another question, How can I show the calendar view on just the next 2 weeks and not the whole month ?
Hi Nickie
Unfortunately you will not be able to pre-select the time frame to display the calendar, but you can set how much time in advance your clients can book an appointment from Amelia - Settings - Period available for booking in advance
Hi, I have an issue, I set up a lot of events, but when I register to it, I don't receive any confirmation and I don't see anything in the back office. Where can I find the people who registered to this event ?
Hi Nickie
Please make sure you are booking the event using information that have not been previously associated to any other user account. In the Events tab you will be able to chose the time frame and see the attendees list for each event booked.