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Okay
  Public Ticket #2833630
Event type PHP cron event not available in wp crontrol
Closed

Comments

  • Kevin Jefferson started the conversation
    July 25, 2021 at 7:45am

    Hello Amelia team,

    I would like to send reminders to my client before their appointment so I followed your instructions and downloaded wp crontrol and did you find the event type PHP cron event.

    I have a attached my screenshot of my wp crontrol screen. Do you know why it might be missing?


    Regards,

    Kevin

  • [deleted] replied
    July 25, 2021 at 10:35am

    Hi Kevin!

    Thank you for reaching out to ussmile.png

    Please check if you are using the latest version of WPCrontrol; in case that you do and the issue persists,it would be needed to reach out to WPCrontrol tech support here, to ask why is the PHP not given as a type option.

    Please let me know what they said.



  •  7
    Jarno replied
    August 19, 2021 at 3:26pm

    Hi Kevin,

    did you get this fixed?

    I'm having the same issue.

    -Jarno

  •  7
    Clément replied
    August 20, 2021 at 12:57pm

    Hi, 

    Yeah I'm also having this problem for a while now.
    I think the whole tutorial made by the Amelia team is now obsolete because the plugin they mention (WPCrontrol) doesn't have this feature anymore, and a bunch of people already raised this issue. 

    It was not that big of a deal before but now that it's possible to send notifications whenever we want, that would be nice if we could have a workaround.

  • [deleted] replied
    August 22, 2021 at 4:44pm

    Hi, Jarno,

    Thank you for reaching out to us.

    Could you please explain what issue you faced?

    If there's no PHP Cron event option in the Crontrol plugin, most probably it was blocked on the hosting provider's end.

    Best Regards. 


  • [deleted] replied
    August 22, 2021 at 4:48pm

    Hi, Clément,

    Thank you for contacting us.

    Could you please clarify when this issue occurred?

    We are not aware of any changed in the Crontrol settings, and previously same issues were always caused by blocks on the hosting provider's end (when a hosting provider doesn't allow to add PHP events). I see that this option is still available with Crontrol version 1.10:

    8806471483.png

    Best Regards. 

  •  7
    Clément replied
    August 23, 2021 at 11:38am

    Hi! 

    Ah, that's interesting. If you can see it but we can't, it probably means this is because of another plugin or because of the host provider, indeed. I'll try to look deeper into this issue in the following weeks. 

    As always, thanks for the support. 

    Clément. 

  • [deleted] replied
    August 24, 2021 at 6:56pm

    Clément,

    Sorry for not being able to provide you with a proper solution.

    However, according to my experience, this issue occurs when custom PHP code is banned on the hosting provider's end. So, you can start your investigation with that, I believe.

    Please feel free to contact us if you have any other questions.

    Best Regards. 

  •  7
    Jarno replied
    August 25, 2021 at 6:59am

    Ok,

    we worked around this by inputting the Cron commands in CLI on the server.

  • [deleted] replied
    August 25, 2021 at 10:39pm

    Jarno,

    Thank you for sharing your solution with us.

    Best Regards.

  •  1
    Ryan Jones replied
    March 8, 2023 at 10:23pm

    For others that may have the same problem: 

    My issue was that my security plugin had disallowed file editing, which as a result hid that "PHP cron event" option selection in WP Crontrol. I had to uncheck "Disable File Editor" in iThemes Security. 

  •  2,576
    Aleksandar replied
    March 9, 2023 at 10:16am

    Hey Ryan.

    Thank you for sharing that with everyone.

    I'll inform the rest of the team, so they're aware of this as well.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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