We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
1. Email filed in booking form is required from settings and customize and it appears as required filed
2. While user add phone number and schedule an appointment in customers page the phone is not imported just on specific appointment I can see the phone numbers.
3. While customer fill the email the customer panel save the email as "customer user". But in the first time it is not send any password eset password to customer email. It should be automated that the customer could get the password without manual user create or "forget password button".
Hi Asaf,
thank you for reaching out to us
1. Email filed in booking form is required from settings and customize and it appears as required filed Have you removed the email from the required fields or do you want it to be required?
2. While user add phone number and schedule an appointment in customers page the phone is not imported just on specific appointment I can see the phone numbers. We would need to take a look from the inside for this issue.
3. While customer fill the email the customer panel save the email as "customer user". But in the first time it is not send any password eset password to customer email. It should be automated that the customer could get the password without manual user create or "forget password button". Customer Panel access reset password is different from Amelia Customer backend access reset password; which one do you need?