We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello Amelia team,
I'm wondering about this setting here "Load Entities on page load" (cf screenshot attached).
Which is the best for the fastest website possible?
Also, does Amelia only load on pages with Amelia shortcodes (i.e. leaving all other pages unaffected by Amelia speed wise) ?
Thanks !
Alba
Hi Alban!
Thank you for reaching out to us
This option is new and serves to load Amelia bits automatically, to avoid overlapping and other plugins loading over Amelia - thus avoiding slow load and conflicts.
So far it has only improved Amelia's speed and made sure that there is no clashing with other plugins.
I do recommend it if you have lots of other plugins loading on the same page as Amelia
Thanks Ivana!
Anytime Alban
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
I hope you're having a great weekend.