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  Public Ticket #2832807
After clicking booking confirmation, the page loading to long the last page not appear
Closed

Comments

  • Fatanah started the conversation

    There is loading page without end after clicking confirmation. No appear successful page congratulation

  • [deleted] replied

    Hi Fatanah

    This issue can be related to the outdated Guzzle version that was used in Amelia. Our developers are aware of this issue, and they will add a fix to the next update. 

    There are two possible solutions for the issue:

    1. Please go to Amelia -> Settings -> Activation and activate the slider Load Entities on page load, clear site and browser cache and check if the issue is resolved. 

    2. If that doesn't help, please reinstall Amelia with the attached file (it contains a fix) by following the steps below:

    Please check if the option Delete plugin tables is disabled in Amelia -> Settings -> Activation. And then follow the steps below:

    1) Download the zip folder

    2) Use FTP to open /yourwordpressfolder/wp-content/plugins

    3) Delete existing ameliabooking folder

    4) Upload previously downloaded ameliabooking folder through FTP to plugins folder (unzip it)

    5) Go to WP-admin panel, open Plugins section

    6) Deactivate Amelia Plugin, and then activate it again

    7) Clear site and browser cache

    Looking forward to hearing from you. 


  • Fatanah replied

    please check your email


  • [deleted] replied

    Hi Fatanah,

    thank you for contacting backsmile.pngI replied to your other ticket as well, please send me the access.