We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I am interested in using the shortcodes in woocommerce in order to minimize the workload if and when I have to change products and pricing etc is there anything specific I need to know
I tried to enter and set up a preview of this but it doesn't appear to change anything. I have attached screen shot to show you where I am working from.
Hi Matthew,
thank you for reaching out to us
It can load infinitely until you add a short description below; have you done so?
So it does work but Pricing etc would be nice so the systems are integrated. I can get it to come now and go through the process as before. IS there any way to link to Woocommerce default pricing to the pricing on the back end of amelia
Hi Matthew,
thank you for the kind reply
Not yet unfortunately - for now WooCommerce only pulls this information from Amelia.
I'll kindly ask you to add it as a feature suggestion on this page. Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.