Hi. Could you please tell me how to set up that the employee also receives notification when someone books for an event. Not just the admin email specified. Is that possible?
It's not an appointment though, but an event - I don't see an option for a notification when someone books for an event. How can the person hosting the event be notified that someone booked?
I tested the "employee panel access" email but the "link" to track your bookings in the email does not seem to pull through:
Dear Richard Roe,
You can access your profile and track your bookings on this link.
Your login credentials: Email: [email protected] Password: %employee_password%
Best regards, The Happiness Center
Would you mind sharing that link with me.
Basically I want the person running the event to be able to see who registered as soon as possible.
thank you. she is. but the email received is very generic. it doesn't say who registered.
the email I pasted below... the word "link" where is that meant to link to - I'm trying to find an easy way for staff / employee to see their attendees. Thank you
Hi. Could you please tell me how to set up that the employee also receives notification when someone books for an event. Not just the admin email specified. Is that possible?
Thank you
Hi Gerlinde,
thank you for contacting
Go to Amelia > Notifications; here you will see one tab for Customer and one for Employee:
In the To Employee tab you can choose and edit which notification employee receives at the same time Customer does.
Just make sure that your Employee has a valid email address in their profile:
(this is a fictional employee so he has a fake email)
Thanks so much, Ivana.
It's not an appointment though, but an event - I don't see an option for a notification when someone books for an event. How can the person hosting the event be notified that someone booked?
I tested the "employee panel access" email but the "link" to track your bookings in the email does not seem to pull through:
Dear Richard Roe,
You can access your profile and track your bookings on this link.
Your login credentials:
Email: [email protected]
Password: %employee_password%
Best regards,
The Happiness Center
Would you mind sharing that link with me.
Basically I want the person running the event to be able to see who registered as soon as possible.
Thanks so much
Gerlinde
Hi Gerlinde,
thank you for the kind reply and for explaining
I see now; to be able to allow an employee to receive the Event Booked notification:
that employee needs to be registered in that event as Staff:
Once added as Staff, employee will receive booking notification for that event's attendees.
thank you. she is. but the email received is very generic. it doesn't say who registered.
the email I pasted below... the word "link" where is that meant to link to - I'm trying to find an easy way for staff / employee to see their attendees. Thank you
Hi Gerlinde,
please insert customer information placeholders into that email template so that you would be able to get the attendee information
got it, thank so much. appreciated.
Anytime Gerlinde,
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help!