We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
When someone cancel an event, admin can check who cancel from admin panel.
But employee can't get notification email and check who cancel from employee panel.
My understanding is that employee can only recognize when whole event is cancelled.
Is there any way to check who cancel an event from employee portal?
Hi Shota!
Customer will be able to cancel the event attendance in their customer panel:
Employee can see this on the Employee panel, by going to this Event, clicking on a small icon with a person on it, and they will see the customer who cancelled in red: