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  Public Ticket #2830581
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  • DAROLD SPARKS started the conversation

    When I try to use the short code on the page it gives me a loading wheel. I don’t understand why that’s the case. 

    The employees are also listed as “away” and I dont know why or how to solve that situation. 

    I also would like the employees to connected multiple location instead of one. Is that possible?

  • [deleted] replied

    Hi, DAROLD,

    Thank you for choosing Amelia.

    1. Please make sure that you assigned your Services to at least one Employee and that Service duration (including Buffer time) doesn't exceed the Employee's working hours.

    Also, please make sure that the "show on site" slider is enabled in the Service settings.

    2. The “away” status can be related to the working hours settings. However, this status doesn't affect anything, and even if an Employee is marked as “away”, he/she will still be available for bookings.

    3. At the moment, it's not possible to assign multiple Locations to an Employee for the same time period. So, different Locations should be assigned to different days or hours. You can set it up in the Employee's profile under the Working hours tab:

    7165838157.png

    Hope that will help.

    Best Regards.