Could you please clarify if you followed our documentation while setting up Amelia notifications?
Also, what is the mail service that you use? If it's PHP mail service, then there's a high chance that email notifications ended up in the Spam folder, so please check it as well.
If that doesn't help, please provide us with a temporary WP Admin login, so we will be able to look into the issue from the inside. You can post credentials as a private reply under this ticket.
None of the email notifications are going out.
Hi, Nicole,
Thank you for choosing Amelia.
Could you please clarify if you followed our documentation while setting up Amelia notifications?
Also, what is the mail service that you use? If it's PHP mail service, then there's a high chance that email notifications ended up in the Spam folder, so please check it as well.
If that doesn't help, please provide us with a temporary WP Admin login, so we will be able to look into the issue from the inside. You can post credentials as a private reply under this ticket.
Best Regards.