As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
None of the email notifications are going out.
Hi, Nicole,
Thank you for choosing Amelia.
Could you please clarify if you followed our documentation while setting up Amelia notifications?
Also, what is the mail service that you use? If it's PHP mail service, then there's a high chance that email notifications ended up in the Spam folder, so please check it as well.
If that doesn't help, please provide us with a temporary WP Admin login, so we will be able to look into the issue from the inside. You can post credentials as a private reply under this ticket.
Best Regards.