As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
How can you set up the notifications to send customer panel access after a user has bought a package. he notification only seems to send when a booking is made. The client who I am assisting does not want to make any minimum bookings compulsory when a package is ordered.
Hi Stephenie,
thank you for taking interest in Amelia, and for reaching out to us
Yes, I'm afraid that notifications are triggered by a booking; package purchase by itself is not a booking hence it's needed for a single booking to be made before access is granted.
I see the convenience; a business may offer package purchases only that on their own require access to the panel - perhaps a customer does not want to make a booking right away; so, I'll kindly ask you to add it as a feature suggestion on this page. Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.