As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
When one of my customers reserves an appointment, I have activated the mandatory prepayment option via Stripe and / or PayPal.
But if I manually add the appointment, can I automatically send a payment invitation?
I would also like to know if it was possible to block the possibility of rescheduling the appointment (and / or canceling it), 24 hours before the client's initially scheduled time?
Thanks a lot,
Mauro
Hi, Mauro,
Thank you for choosing Amelia.
1. I'm afraid, at the moment payments can be completed only at the moment of booking, and it's not possible to send a payment link to Customers with current built-in features in Amelia after an appointment is booked on the back-end.
You can suggest that as a feature request here, or check if this request was already submitted and vote for it.
2. Yes, you can limit the time for canceling/rescheduling in Edit Service -> Settings -> General Settings:
Please let us know if you have any other questions.
Best Regards.