We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2829906
employee timezone
Closed

Comments

  •  2
    Rohan started the conversation
    July 20, 2021 at 8:42am

    Hi 

    cool timezone feature you released recently. 

    Is there a way for me as admin to check what timezone my employee has set from the backend? 

    I was trying the demo backend but couldn't locate where it is. 

    Thank you

    Rohan

  • [deleted] replied
    July 20, 2021 at 11:18am

    Hi Rohan,

    thank you for reaching out to ussmile.png

    At the moment, employee chosen time zone is visible only to them, on the Employee Panel, I'm afraid.

  •  2
    Rohan replied
    July 20, 2021 at 5:02pm

    Alright that's fine. Maybe you can add this in future. 

    I am more concerned about the time appears on the system. 

    Then those booking time in calendar view in admin panel is already converted to admin time (wordpress database time) from the employee chose timezone? 

    For example, 

    wordpress db timezone : US (Sanfransisco) 

    Employee 'A' timezone : Asia (Singapore) 

    -----------------------------------------

    Booking done for employee 'A' on the July 25th 10AM

    On the backend admin view, it should appear the booking for employee 'A' on the July 25th 7PM

    ----------------------------------------

    Is this how it should be? Please educate me otherwise. 


    Thank you

  • [deleted] replied
    July 21, 2021 at 11:25am

    Hi Rohan

    On the backend only one timezone will be displayed and that is what admin sets in WP Settings.

    If this is not the case for you please provide us some screenshots or a screen recording of the issue so we can get a better understanding.