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  Public Ticket #2829484
Calendar Keeps Loading
Closed

Comments

  • Ricardo started the conversation

    We are having issues on Amelia Calendar. At a certain period, when a fair amount of users (approximately around 100 users) come in to the calendar, some of them are left with the calendar loading for entire minutes. ¿Is there something that is required from my hosting to better handle this requests?

  • [deleted] replied

    Hi Ricardo!

    Thank you so much for reaching out to ussmile.png

    Yes, it would be great if they would be willing to check the server speed and data quantity (how quickly the information is retrieved) - the speed does depend on the amount of data requested, but I would like to make sure we have a direct info from them about the hosting status before suggesting anything.