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  Public Ticket #2828857
Zoom Email Link
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  • Gabi started the conversation
    July 19, 2021 at 6:20am

    Hello,

    I am battling a bit with the ZOOM link in when it sends the confirmation email. 

    The shortcode displays but not the link:

    We are waiting you at %zoom_join_url% on July 21, 2021 3:30 am. 

    The scheduled "test" meetings are showing up in ZOOM.

    Please assist. Thank you.

  • Gabi replied
    July 19, 2021 at 12:49pm

    Hello - I think I got it working...

    It works on it's when inserted but not part of your pre-prepared reply:


    You have successfully scheduled Zoom Ryan Moors appointment with Available Attorney. We are waiting you at %zoom_join_url% on July 22, 2021 2:30 pm

    Join Zoom Meeting


    Thank you for choosing....

  • [deleted] replied
    July 19, 2021 at 8:17pm

    Hi, Gabi,

    Thank you for choosing Amelia.

    Please make sure that you added your Employees as users under your Zoom account and connected their Amelia Employee profiles to their Zoom Users.

    Also, please make sure that the Zoom integration is enabled for all the Services and Events that are being performed online in Service/Event settings.

    And one more thing: please make sure that you book test Appointment/Event for testing Zoom links (they are not being created for test email notifications).

    Looking forward to hearing from you.