As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Just curious
these info would get auto populated if the user is already logged?
or he/she needs to type in again?
Thank you
Hey Rohan
You need to enable "Check customer's name for existing email when booking" in Amelia Settings/Roles/Customer, and when they're logged in, those details will be pre-populated, and non-changeable.
If you want your users to also receive a WordPress user role, you can enable "Automatically create Amelia Customer user". If you don't want that, they would need to log into Amelia's Customer Panel.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Aleksandar,
Thank you for the info.
Is there a way to check this feature (pre-populated login details for logged in user) from the demo?
Please let me know
Thank you
Rohan
OK. I found where I can test this out and carried out the test and I would like to report a bug which I believe it's a show stopper but for you to decide.
Step 1 : Go to https://consultant.wpamelia.com/catalog/
Step 2 : Choose Financial Consulting
Step 3 : Audit and assurance
Step 4 : Choose Aaron David
Step 5 : Choose any avaialble date and time (30th July 9am) > Click 'Continue'
Step 6 : You will see First name and Last name and emails are all empty (although "Check customer's name for existing email when booking" in Amelia Settings/Roles/Customer is enabled)
With my limitted knowledge, I see some patterns of this issue happening. As long as the service (category) / employee has a dropdown selection, the current user fields didn't get populated somehow.
Can you please take a look further?
Thank you
Please disregard the earlier request. I think you have pointed to the wrong backend.
https://consultant.wpamelia.com/ for frontend but
https://consultant.wpamelia.com/wp-admin is not the backend.. (not accessible)
Hi Rohan,
thank you for the kind reply
Here is the link to the backend demo; you can test this out here, but it is the safest way to go to test it live.
You can download Amelia Lite and try there.