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  Public Ticket #2827739
User Roles
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Comments

  •  1
    Tommy De Ruyck started the conversation

    I'm a webdesigner and bought this plugin for my customer. My customers only need is Amelia and the Blog capability of Wordpress. 

    It's too dangerous for some clients to give full admin rights to the website. It's my job to maintain these. However, my client needs full access to Amelia. The Amelia Manager role does not give full access, so I tried to edit this role and added access to the blog as well, since the Amelia Manager role only gives access to the Amelia Plugin. With standard roles, it seems to be one or the other if you don't want to give Admin rights.

    So this solution worked until Amelia got updated. The role got reset and my customer lost access to the blog section and the full Amelia access. There is a way to assign double roles, but even then the Amelia Manager role is too restricted.

  • [deleted] replied

    Hi Tommy

    Thank you for reaching out to us.

    That's the idea behind the Manager role: to differ it from the Amelia Admin role, to give managers limited permissions. You can probably change it with the User Role Editor plugin - this plugin is free and mostly it works fine with Amelia, so you can modify the default permissions of specific roles through it.

  •  1
    Tommy De Ruyck replied

    Hi Blaženka,

    Thanks for taking the time to reply.

    I get the idea behind the role. There is no "Amelia Admin" role, only Customer, Employee and Manager. Out of the box, you can't give a user full Amelia access without giving them full Wordpress Admin rights.

    I did use the User Role Editor as described below. I have set the Amelia Manager role to full Amelia rights + Blogging capabilities. Amelia got updated and the role was reset.

    Instead I made a custom role with the very same rights, everything of Amelia enabled. The plugin doesn't even appear in the Dashboard.

  • [deleted] replied

    Hi, Tommy,

    Thank you for choosing Amelia.

    The thing is, Amelia can "see" only Amelia-related roles and the Admin role. So, you can modify them with User Role Editor, but their names should remain the same. If you add permissions to read, write or delete appointments to any other WP role (for example, a Subscriber), it won't work, I'm afraid. 

    Best Regards. 

  •  1
    Tommy De Ruyck replied

    Hi Liza,

    That's very useful information.

    This is what I did. I gave the Amelia manager role full permissions. Only after an update the role got back reset to original. A full perms Amelia role would solve it, since I can assign multiple roles. 

    Outside of this problem I absolutely love Amelia and I would use it with other customers in need of appointment software. Just not comfortable with giving them full admin access to have full Amelia capabilities.

  • [deleted] replied

    Tommy,

    Maybe you can re-create the Amelia Manager role after the update then? It's a bit time-consuming, but since we have updates only every 2 months, you won't have to do it that often.

    Also, you can suggest a "custom" Amelia role as a feature request here, or check if this request was already submitted and vote for it. 

    Best Regards.