I am using WP Amelia with Wordpress and wanted to update it. Due the update did not work out, it messages that it needs to be activated to be updated. When I check into the account and checked the domains under "Manage Domains" at TMS site, there was an old domain which I deleted. Now I do not have any option to add a new domain to the purchase code.
Please download the full version from the email you received when you purchased the plugin (some hostings treat it as Spam, so please check your Spam folder as well). Also, you received an email with credentials for our store https://store.tms-plugins.com/login where you can download the full version from.
My suggestion is to update the plugin manually by following these steps:
1.) Download zip from our store or from the email you received when you purchased the plugin
2.) Use FTP to open /yourwordpressfolder/wp-content/plugins
3.) Delete existing ameliabooking folder.
4.) Upload the previously downloaded ameliabooking folder through FTP into "plugins" folder (unzip it)
5.) Go to WP-admin panel, open Plugins section.
6.) Deactivate Amelia Plugin, and then activate it again.
If you are on hosting where you are not allowed to access your FTP, then follow these instructions:
Please note that after you delete the plugin from your Plugins section, you WILL NOT lose your data.
1.) Download zip from our store or from the email you received when you purchased the plugin
2.) Delete Amelia plugin from WordPress' Plugins page
3) Click on Add new in top left of your Plugins page
4) Click on Upload plugin in top left of your Plugins page
5.) Choose the previously downloaded ameliabooking.zip file
6.) When uploading is done, please Activate Amelia plugin
7.) Clear server and browser cache.
Please note that our plugin is around 8 MB in size, so if you are not able to upload it through WordPress plugins page, you will need to increase the following:
upload_max_file size,
post_max_size,
max_execution_time
You should be able to find these values in your php.ini file or on your hosting panel. If you can't find it yourself please ask your hosting provider to provide it.
So when I follow your steps for updating all Data (like bookings, customers, clients and changes on the booking itself) will definitly not be deleted? Just want to make it clear before following these steps.
Why isn`t there an option to update it "normally" troughout WordPress?
You can activate Amelia on the new domain by entering the same purchase code on the Amelia -> Settings -> Activation page. Since you said you deleted the previous one, it should work fine.
After that, you will be able to update Amelia on the WP Plugins page.
However, if it doesn't work for some reason, you can follow the steps my colleague Blaženka mentioned earlier. Just make sure that the option "Delete plugin tables" is disabled in Amelia -> Settings -> Activation (it is disabled by default, but just in case). Then, deleting the ameliabooking file through FTP won't affect the database.
I am using WP Amelia with Wordpress and wanted to update it. Due the update did not work out, it messages that it needs to be activated to be updated. When I check into the account and checked the domains under "Manage Domains" at TMS site, there was an old domain which I deleted. Now I do not have any option to add a new domain to the purchase code.
Any ideas?
Hi Pascal
Thank you for reaching out to us.
Please download the full version from the email you received when you purchased the plugin (some hostings treat it as Spam, so please check your Spam folder as well). Also, you received an email with credentials for our store https://store.tms-plugins.com/login where you can download the full version from.
My suggestion is to update the plugin manually by following these steps:
1.) Download zip from our store or from the email you received when you purchased the plugin
2.) Use FTP to open /yourwordpressfolder/wp-content/plugins
3.) Delete existing ameliabooking folder.
4.) Upload the previously downloaded ameliabooking folder through FTP into "plugins" folder (unzip it)
5.) Go to WP-admin panel, open Plugins section.
6.) Deactivate Amelia Plugin, and then activate it again.
7.) Clear server and browser cache
____________________________________________________________________________________________
If you are on hosting where you are not allowed to access your FTP, then follow these instructions:
Please note that after you delete the plugin from your Plugins section, you WILL NOT lose your data.
1.) Download zip from our store or from the email you received when you purchased the plugin
2.) Delete Amelia plugin from WordPress' Plugins page
3) Click on Add new in top left of your Plugins page
4) Click on Upload plugin in top left of your Plugins page
5.) Choose the previously downloaded ameliabooking.zip file
6.) When uploading is done, please Activate Amelia plugin
7.) Clear server and browser cache.
Please note that our plugin is around 8 MB in size, so if you are not able to upload it through WordPress plugins page, you will need to increase the following:
upload_max_file size,
post_max_size,
max_execution_time
You should be able to find these values in your php.ini file or on your hosting panel. If you can't find it yourself please ask your hosting provider to provide it.
So when I follow your steps for updating all Data (like bookings, customers, clients and changes on the booking itself) will definitly not be deleted? Just want to make it clear before following these steps.
Why isn`t there an option to update it "normally" troughout WordPress?
Hi, Pascal,
You can activate Amelia on the new domain by entering the same purchase code on the Amelia -> Settings -> Activation page. Since you said you deleted the previous one, it should work fine.
After that, you will be able to update Amelia on the WP Plugins page.
However, if it doesn't work for some reason, you can follow the steps my colleague Blaženka mentioned earlier. Just make sure that the option "Delete plugin tables" is disabled in Amelia -> Settings -> Activation (it is disabled by default, but just in case). Then, deleting the ameliabooking file through FTP won't affect the database.
Best Regards.