As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay
  Public Ticket #2827612
External Database Connection
Closed

Comments

  • Isaiah started the conversation

    Does this plugin communicate with PostgreSQL externally from the site? We are trying to switch our username management to our website that is hosted on a different database than our site.

  • [deleted] replied

    Hi Isaiah

    Thank you for reaching out to us.

    Could you please explain a bit more what do you mean by communicate with PostgreSQL externally from the site

    You can connect to MSSQL, PostgreSQL and MySQL from the Separate DB Connection tab in wpDataTables settings. You need to make sure that these drivers are installed and active on your server:

    3838527468.png

    These drivers need to be installed and activated on the server where your WordPress website is. After you install and activate those drivers, it should work fine.