We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #2827583
custom fields
Closed

Comments

  • Tim started the conversation
    July 16, 2021 at 2:31pm

    Hi,

    Can this integrate with custom fields, using other plugins like Advanced Custom Fields and Toolset? So if I have a custom post type called "Restaurants" and have some fields like size, type of food, location, etc. I could output those on a template into a table for each cpt. 

    Tim


  • [deleted] replied
    July 17, 2021 at 6:13pm

    Hi Tim

    Thank you for reaching out to us.

    You would need to create a custom query that'd return the data you need. Using our query constructor pulls the data from WordPress database, but ACFs data can also be stored in the MySQL database, so try using that generator.

    We cannot help you with the custom query, though, as included support doesn't cover custom queries, and we don't have native integration with ACF, so you'd need to locate the data you need in the database, and then pull it using that custom query.

    Do let us know if there is anything else we can assist you with.


  • Tim replied
    July 18, 2021 at 12:31am

    Thanks, I basically just need to know I could do this without knowing code or being a developer myself. Is this something I could do myself, with your documentation?


    Tim

  •  2,576
    Aleksandar replied
    July 19, 2021 at 9:24pm

    Hello Tim 

    As Blazenka mentioned, using our query constructors, you're off to a good start, however the constructor is not an ultimate builder, so it often makes mistakes.

    You will eventually need to play around with the queries that it came up with, so they work correctly, so if you don't have at least basic knowledge about MySQL, you may get lost in it. We do not provide support for writing custom SQL queries.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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