As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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We been dealing with this since ever. It never work and cause as so much trouble. The time before booking is not working. We offer delivery services and we need 1:30h in advance to know the booking. Now the clients can book 30 min in advance and we arribe late at the booking. It's so annoying because no one could help as. Please is so important to fix this.
Hi Sara
Thank you for reaching out to us.
Could you please confirm you have updated Amelia to 4.0.1? Also please check if there are any services that have this option manually adjusted as it would override what you have set in General Settings.
we have everyhing right but it doesnt work. I dont understand
Hi Sara,
thank you for contacting back
Can we check the setup for you then?
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.