We been dealing with this since ever. It never work and cause as so much trouble. The time before booking is not working. We offer delivery services and we need 1:30h in advance to know the booking. Now the clients can book 30 min in advance and we arribe late at the booking. It's so annoying because no one could help as. Please is so important to fix this.
Could you please confirm you have updated Amelia to 4.0.1? Also please check if there are any services that have this option manually adjusted as it would override what you have set in General Settings.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
We been dealing with this since ever. It never work and cause as so much trouble. The time before booking is not working. We offer delivery services and we need 1:30h in advance to know the booking. Now the clients can book 30 min in advance and we arribe late at the booking. It's so annoying because no one could help as. Please is so important to fix this.
Hi Sara
Thank you for reaching out to us.
Could you please confirm you have updated Amelia to 4.0.1? Also please check if there are any services that have this option manually adjusted as it would override what you have set in General Settings.
we have everyhing right but it doesnt work. I dont understand
Hi Sara,
thank you for contacting back
Can we check the setup for you then?
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.