We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2827283
Service not found on backend while appointment scheduling
Closed

Comments

  •  4
    Szabolcs Fekete started the conversation
    July 16, 2021 at 8:06am

    Hi!

    I set up a new service but I can't find it on the backend while service scheduling.

    I did a video about it but I can't attach it here. :(

    Best wishes,

    Szabolcs

  •  4
    Szabolcs Fekete replied
    July 16, 2021 at 9:04pm

    Hi!

    I've found the solution. The problem was that I needed to set up in the employee's timeslots the service category.

    Sorry to bother you with that.

    Thanks and best wishes!

  • [deleted] replied
    July 16, 2021 at 9:21pm

    Hi, Szabolcs,

    Thank you for choosing Amelia.

    And sorry for the delayed response.

    Please let us know if you have any other questions, and we will gladly help you out.

    Best Regards.