Hi, I have packages and when someone books an employee is assigned since a person selects at least 1 time/date in the booking process. If the user wants to adjust that booking, only options for the same employee are available.. that doesnt make sense right? That means if employee A is working only Mondays, and a user wants to change that booking, they can only select Mondays..
Please let me know, when you go to Amelia > Services > Packages > Edit that package, in the little tab Employees, have you added more employees to this package so that more can be available.
This is actually the normal behavior of the plugin. When the appointment is created an employee is assigned to it so the customer can only reschedule the appointment within the same employee's availability. You can reassign the employee from the backend at anytime though.
I'll kindly ask you to add a feature suggestion on this page.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
Hi, I have packages and when someone books an employee is assigned since a person selects at least 1 time/date in the booking process. If the user wants to adjust that booking, only options for the same employee are available.. that doesnt make sense right? That means if employee A is working only Mondays, and a user wants to change that booking, they can only select Mondays..
Hi Liv,
thank you for reaching out to us
Please let me know, when you go to Amelia > Services > Packages > Edit that package, in the little tab Employees, have you added more employees to this package so that more can be available.
Hi Liv
This is actually the normal behavior of the plugin. When the appointment is created an employee is assigned to it so the customer can only reschedule the appointment within the same employee's availability. You can reassign the employee from the backend at anytime though.
I'll kindly ask you to add a feature suggestion on this page.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
ok thanks I've added it
Liv,
Thank you for your time and effort.
Please let us know if you have any other questions.
Best Regards.