We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi all, I am setting up a new booking form on our website. Everything is working so far.
However, I don't understand how I can set up free booking times for our event room.
The customer should be able to book their booking time flexibly and not like Amelia says. I don't think anyone will book the room from 1:00-4:00 or from 6:00-9:00.
How can the clients choose that themselves?
or does this function not exist?
Thank you and best regards,
Micha
Hi Micha,
thank you for reaching out to us
Yes, I'm afraid that service duration needs to be predetermined, and is not flexible at the moment.
Several other clients inquired about this same feature, so I'll kindly ask you to add it as a feature suggestion on this page. Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
Hey Ivana,
this is crazy!
I mean this is a great plugin that advertises with several functions and then you can not set the flexible times!? Don't you have the possibility to offer a custom code?
Well, I'm doing this on behalf of my client and unfortunately he needs an immediate solution.
Best regards, Micha
Is it possible to adjust the order of the "slides"?
My customer would like to have a different order...
That you see the calendar first and then book the packages.
Or both can be seen on one page....
Is any of this possible?
Hi Micha
It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't be having the time for custom work in near future.
But we can recommend these services for customization:
https://codeable.io/?ref=l1TW1
https://wpkraken.io/?tms-plugins
They do develop such solutions, so can you please send your inquiry to them?