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  Public Ticket #2826806
Events Google Meet
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Comments

  • Steven started the conversation

    Its possible integrate Google Meet whit Events and send mail automate? Thanks for your response.

  • [deleted] replied

    Hi Stevensmile.png

    Yes it is; just make sure to complete the Google Calendar integration, and activate the option Enable Google Meet in Amelia > Settings > Integrations > Google.

  • Steven replied

    Ok, thank you. Although when doing the tests it doesn't work. I create an event and when I register with a test email, I do not receive any message, neither from Amelia, nor the google meet link. Attached screenshots

  • [deleted] replied

    Hi Steven

    If you enable the option ‘Send Event Invitation Email ‘ in Amelia your customers will automatically get an invitation from Google Calendar to add the appointment to their calendars. 

    Inside the Event, on Google Calendar the blue Google Meet button will be shown so both employee and customer can join the meet. 

    So please go through the configuration once again and make sure both Google Calendar and Google Meet are set up correctly and try to test it again with an email address that has not been previously used in the system and let us know if the issue persists. 

    Also please make sure Amelia is updated to 4.0.1.

  • Steven replied

    Hi there! I did new tests and the events that I attach in the image still do not work. Those created through calendars work fine, but these "individual" events don't work sending Google Meet invitation.

    Thanks for your reply and help. 

  • [deleted] replied

    Hi Steven,

    please tell me which event I can test this on and I will check.

    Also, please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

    We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

    You can write credentials here just check PRIVATE Reply so nobody can see them except us.

  •   Steven replied privately
  • [deleted] replied

    Hi Steven,

    thank you for the credentials!

    You've been using PHP mail for this, and we usually don't recommend it because it's very unreliable; I tested it with my SMTP settings and it works.

    Can you please pick out a WP setting or SMTP instead? Thank you!

  •  1
    Artur replied

    I think Amelia support team got confused here.

    Steven clearly asked if Google Meet (which is part of Google Calendar integration) can work with Events in Amelia. Not Services, but namely Events. Steven even provided screenshots from the Events section and not Services section.

    It clearly says that in Events Help Article that "Synchronization with Google Calendar is not supported in the Event booking at the moment." This is very unfortunate for sure, but this whole thread confused even more, so I just wanted to clarify it. 

    Please correct me if I am wrong. Because I have Google Meet enabled and it sends Notifications with Google Meet links and adds to Google Calendar automatically when I use Services. But this does not work for Events Booking. It just sends a plain placeholder in the form of %google_meet_url% and not the actual Google Meet link (check my screenshot).

    I'd love to have Events Booking of Amelia to generate Google Meet links and add to Google Calendar. 

    Thank you.



  • Steven replied

    Thanks Artur. Your comment is correct 👍🏼 

    Where and how can I add the Google meet link for events, its possible?

  • [deleted] replied

    Hi Steven,

    thank you for contacting backsmile.png Arthur thank you for the kind input!

    As Google Meet is connected to Google Calendar integration, it can only be used for Appointments from Services at the moment, I'm afraid. For the inclusion of Events into Google integrations, I'll kindly ask you to add it as a feature suggestion on this page. Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.