As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hello,
First I want to thank you for all the support provided in the last months, I have a new query and I would appreciate your recommendation.
I need to make an improvement in my current hosting plan, I am not an expert on the subject and I am afraid of losing all the information from the last months.
I have made a backup with the plugin: All-in-One-Migration WP but I am not sure that it will work.
Do you have any recommendations or considerations that I should know?
Thank you very much, I wish you all the best.
PS: Do you have any information or approximation of when I could combine multiple services associated with "virtual woocommerce products"?
Currently I use the "Extras" option to solve that, but it makes it difficult for me to measure inventory and use other woocommerce plugins or a CRM.
Hi Sebastian,
thank you for reaching out to us, and for such kind feedback! I'm happy you have been satisfied with the service so far
You can export Customers, Event Attendees, etc. by pressing the file icon in the right corner of the backend.
I'm afraid, other than cloning the website, the only available option is to copy all 47 wp_amelia database tables, and option_name "amelia_settings" from your wp_options database table.
When you are moving on live site from local or stage site we can suggest to use Plugin Duplicator. We use it and it's working fine, because he will transfer all the files and also the tables to database.
combine multiple services associated with "virtual woocommerce products"
At the moment you can add multiple services to one checkout transaction by creating Packages.