Could you please provide us with some more details and screenshots or a screen recording of the issue? Do you have any available time slots or employees that can be assigned to the new booking?
If you have a service with a maximum capacity and you want to add more customers to this appointment from the backend, you will not be able to book a new appointment but you will have to edit existing appointment and add more participants.
HI
Need urgent help with booking customers appointments. CANT do it manually for some reason. HELP PLEASE
Hi Bartosz
Thank you for reaching out to us.
Could you please provide us with some more details and screenshots or a screen recording of the issue? Do you have any available time slots or employees that can be assigned to the new booking?
If you have a service with a maximum capacity and you want to add more customers to this appointment from the backend, you will not be able to book a new appointment but you will have to edit existing appointment and add more participants.